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Market Force Blog: Employee Engagement

Steps to Follow to Build a Customer-Centric Culture in Your Business

Creating a customer-centric culture is like building a strong foundation for your business.

Tips for Making Customers Happier at Your Stores

Keeping customers happy is one of the most important goals for any store. When customers are satisfied, they are more likely to return and recommend your store to others.

Boost Store Performance With Employee Engagement

Employee engagement is vital for the success of any store. When employees feel valued and connected to their work, they are more motivated, productive, and dedicated to providing..

Is it The Great Resignation or a Poor Company Culture?

With employees, leaving at alarming rates, it's important to consider whether they are leaving because of pandemic conditions or because of poor company culture.

3 Reasons to Create an Integrated CX and EX Strategy

"With many departments operating separately, it's important to understand that procedures and regulations may have a wide range of effects that affect the experiences of employees..

Incenting Employees: Three Best Practices From Our Clients

Perhaps the most important thing brands can do to keep employees engaged is effectively incentivize them. Incentives give employees something to strive for and provide tangible..

7 Employee Retention Strategies You Need Right Now

"To retain talent during ‘The Great Resignation’, consider these seven strategies for improving your organization's employee experience"

What Do Your Employees Think About Their Jobs? Five Tips For Finding Out!

Why are your employees leaving? To find out whether your brand has created the culture and environment that engages and retains employees, you’ll need to ask them.

There's A Clear Way To Delight Customers ... And It’s Not What You Think

If this research holds true, why do so few brands perform this action?