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Market Force Blog: Employee Engagement

Fun Ways to Keep Retail Teams Engaged

Keeping a retail team motivated through the fall can be tough. The days get shorter, foot traffic builds, and people start bracing for the holiday rush. This is the time when..

Building Trust Through Consistent Brand Experience Across Locations

Trust doesn’t happen by accident. It’s built over time, little by little, starting with how a business presents itself.

How Employee Surveys Can Improve Workplace Efficiency

Workplace efficiency is becoming increasingly important for businesses of all shapes and sizes.

Employee Training Strategies to Enhance Service Quality

Employee training is a critical part of every organization that wants to shine in customer service.

Steps to Follow to Build a Customer-Centric Culture in Your Business

Creating a customer-centric culture is like building a strong foundation for your business.

Tips for Making Customers Happier at Your Stores

Keeping customers happy is one of the most important goals for any store. When customers are satisfied, they are more likely to return and recommend your store to others.

Boost Store Performance With Employee Engagement

Employee engagement is vital for the success of any store. When employees feel valued and connected to their work, they are more motivated, productive, and dedicated to providing..

Is it The Great Resignation or a Poor Company Culture?

With employees, leaving at alarming rates, it's important to consider whether they are leaving because of pandemic conditions or because of poor company culture.

3 Reasons to Create an Integrated CX and EX Strategy

"With many departments operating separately, it's important to understand that procedures and regulations may have a wide range of effects that affect the experiences of employees..