Market Force Information

Using Customer Experience Analytics To Predict Fuel Sales

Using the power of customer experience analytics and sophisticated causal financial modeling, the Market Force Analytics & Insights team identified the key operational metrics..

Our Wireless Carriers: What We Love And Hate

So what kind of customer experience do the wireless carriers provide—and what do we love and hate about them?

Are Apparel Retailers Delivering An Experience That Inspires Loyalty?

This week Market Force will release its fashion retail industry research. Consumers have given us their opinions about their most recent experiences at the brands they visited

Innovation In Social Media: The Power Of A Listening Ear

One of the best ways to understand what people are really saying about you is in their environment, social listening should be an integral part of your brand strategy.