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Some of your restaurants are already superstars. Others need help.

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CX Solutions for GPS Hospitality

Managing the superstars, the low performers, and everything in between is vital to improving loyalty and same store comparable sales. Gain an advantage in the fight for share of stomach by creating a location-level improvement plan. Your ability to grow your sales comps will depend on consistent execution that keeps your guests coming back for more. 

3 ways Market Force can help...

Make every location rival your very best!

Stop relying on spreadsheets and time consuming reporting to run your business. There is a better way. By leveraging Market Force solutions in combination you can make every location into the superstar it has always wanted to be. Curious to find out how?

1. Request a free business performance review.

2. Mystery shop your locations to uncover opportunities.

3. Build a plan to thrive in 2025.

 

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Featured Restaurant News

The latest Restaurant Panel Study results are now available!

See which restaurants rank the highest in our 2024 QSR and Casual Dining panel studies. 

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Increasing Beverage Incidence

In many QSR and fast casual restaurants, the majority of the meal profitability is from the beverage. And beverage incidence, which is the number of meal purchases made that include a drink, in many restaurant organizations is on the decline. So the simple task of asking customers if they would like a beverage to accompany their meal is key to total restaurant sales revenue and profitability.

For this reason, Market Force has developed a program, Crew Incentive, in which restaurants partner with drink manufacturers to drive beverage incidence. The results are impressive.

Please fill out this form to download a case study about this program.

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The Importance of Guest Recovery for Restaurants

Restaurant operators are in a "one strike and you're out" industry. And with the use social media to rate restaurants, one guest's bad experience can be amplified and impact revenues. That's why timely resolution of issues is so critical.

Market Force has developed an entire suite of contact center and social media solutions that enable first contact resolution with all inbound guest contacts, from phone to website to social media. 

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To develop your personalized plan to perform, schedule a meeting below.

We look forward to a great discussion!