The emergence of new social media forums has given consumers a whole new way to interact with the brands they love…and diss on those that disappoint them.

Market Force offers a new tool to multi-location businesses that want to stay on top of consumer online chat…quickly reaching out to customers that express dissatisfaction with an individual store experience, or acknowledging individual mentions of a great success.

What’s Different About Market Force Social Media Monitoring? We Let You Take Action At the Store

There are many social media monitoring tools available to track and analyze posted conversations. Most are useful at the brand level to understand general comments and sentiment. But store managers don’t have the time to wade through the massive comment stream to find that rare, but important post about their store or restaurant. Market Force Social Media does that.

For more information, check out our product information, or click on the Request a Briefing and we’ll reach out to you to set up a time to talk.