Press Releases

  • One in Five Consumers Disappointed with their Shopping Experience at their Favourite Retailer

    28th January 2015

    Results from a national retail fashion study by Market Force Information, a worldwide leader in customer intelligence solutions, found that customer satisfaction and experience was relatively low for all seven retailers who topped the survey. The study found that 18 per cent were dissatisfied with their recent visit to their favourite retailer - a significant number, especially before Christmas. Crucially, those who were very satisfied/delighted with their experience...

  • Nordstrom is Consumers’ Favorite Fashion Retailer

    28 January 2015

    Findings from a national consumer study by Market Force Information, a worldwide leader in customer intelligence solutions, revealed that Nordstrom is consumers’ favorite fashion retailer for the third consecutive year, followed by Kohl’s, T.J. Maxx, Macy’s and Dillard’s. The study also revealed that Foot Locker is consumers’ favorite shoe retailer, followed by Skechers, Nike, DSW and Famous Footwear.


Nordstrom is favorite fashion retailer
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