Press Releases

  • New Market Force Information Study Finds Publix and Wegmans Are America’s Favorite Grocery Stores

    9 May 2017

    Publix and Wegmans are America’s favorite grocery retailers, tying for first place in a consumer study of more than 12,700 shoppers conducted by Market Force. Trader Joe’s is a very close second and H-E-B ranks third. This is the second consecutive year that Wegmans has held the top spot in the annual study, after unseating long-running favorite Trader Joe’s in 2016.

  • New Market Force Study Finds QuikTrip and Costco Are America’s Favorite Places to Fuel Up

    13 April 2017

    QuikTrip and Costco are consumers’ favorite places to fill their gas tanks, according to a new study by Market Force. More than 11,000 consumers participated in the annual study, which ranks gas stations in two categories—traditional gas stations and convenience stores, and grocery stores and big-box retailers with gas pumps. The study also reveals trends in food, technology and customer loyalty.

  • Market Force Information Adds Mobile Retail Audit Functionality to Eyes:On App

    23 March 2017

    Market Force has rolled out mobile auditing features for its Eyes:On app that enables Market Force clients and their auditors to report on brand compliance from a tablet or smartphone, improving productivity and eliminating the need for paperwork. Eyes:On uses geo-fencing technology to identify and verify sites targeted for audits. Custom audit questionnaires are supported, including capabilities for attaching photos, videos and other media-rich content. The app is now...

  • New Study from Market Force Information Reveals America’s Favorite Quick-Service Restaurants

    15 March 2017

    More than 11,000 consumers participted in Market Force's new research study, which reveals America’s favorite quick-service restaurant (QSRs) chains in five popular food categories: burgers, Mexican, pizza, chicken and sandwiches. In-N-Out is America’s favorite burger chain, Chipotle ranked first for Mexican food, Marco’s for pizza, Chick-fil-A for chicken and Firehouse Subs for sandwiches. The study also reveals consumers’ QSR dining habits, brand preferences and in-...

  • Nordstrom Is Nation’s Favorite Fashion Retailer, New Market Force Study Finds

    16 February 2017

    For the fifth time in a row, Nordstrom ranked as the nation’s favorite fashion retailer in an annual retail industry study conducted by Market Force. Market Force polled over 10,000 consumers for the study, which ranks top fashion retailers, reveals retail technology trends and looks at spending plans and habits. 

  • Consumers’ Favorite Fitness and Beauty Brands Revealed in New Market Force Study

    26 January 2017—A new study by Market Force surveyed 2,782 consumers on preferences for fitness centers across all four U.S. Census regions, a broad spectrum of incomes, and from ages 18 to over 65. Market Force also surveyed 7,970 consumers on cosmetics preferences. 

  • Market Force Information Launches SocialForce Reviews for Brand Management

    19 January 2017 — Market Force has launched SocialForce ReviewsTM, a social reviews aggregation tool that delivers insights from multiple social feeds to retailers, restaurants, retail banks and other multi-location businesses. SocialForce Reviews helps businesses manage their brands by tracking and analyzing social reviews that pertain to them, and providing a vehicle to quickly respond to negative posts.   

  • Market Force Information Named a “Breakout Vendor” by Leading Global Research Firm

    17 January 2017

    Market Force has been recognized in a new report by Forrester Research as a breakout vendor with the capability to help business units achieve actionable insights and tangible business value. According to Forrester's report, Breakout Vendors: Domain-Specific Insights Service Providers, “Market Force Information helps multi-location businesses improve financial performance through better CX.” 

  • Cheddar’s Scratch Kitchen Named Favorite Casual Dining Restaurant in New Market Force Information Study

    22nd November 2016

    Cheddar’s Scratch Kitchen is America’s favorite general menu casual dining chain, according to a new study by Market Force Information® (Market Force). More than 9,200 consumers were polled for the study, which ranks casual dining restaurant chains in seven categories: general menu, pizza, Italian, breakfast, buffet, steakhouse and seafood. This is the first time that Cheddar’s Scratch Kitchen has earned enough votes to be included in the rankings.

  • Mobile Banking on Rise, Physical Branches Still Important

    19th October 2016

    Americans are increasingly turning to their bank’s mobile app to conduct financial tasks, but many still rely on in-person interactions when seeking financial advice or learning about services, according to a new study by Market Force Information, an innovator in customer experience management. More than 9,500 consumers were polled for the retail banking industry study, which also revealed that PNC is consumers’ favorite national bank based on satisfaction.

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