Press Releases

  • Cracker Barrel Named Favorite Casual Dining Restaurant in New Market Force Information Study

    21 January 2015

    Cracker Barrel edges out Cheesecake Factory as America’s overall favorite casual dining chain, according to a new study by Market Force. More than 6,700 consumers were polled for the study, which ranks major restaurant chains in five categories: general menu, Italian, steakhouse, breakfast and buffet.

  • Market Force Information Debuts Redesigned Website

    11 January 2016

    Market Force Information® has launched a new corporate website with an intuitive design, expanded content and enhanced functionality. The site introduces new features and resources to help multi-location businesses better protect their brand reputation, delight customers and earn more money.

  • Mobile Banking Gains Ground, But Physical Banks Still Reign

    5 November 2015

    While mobile banking continues to take center stage, in-person interactions, such as advisory services, present some of the strongest opportunities for retail banks to increase customer satisfaction and drive referrals, according to a new study by Market Force Information, an innovator in customer experience management. More than 3,800 consumers were polled for the study, which reveals banking technology trends, America’s favorite national banks and what it takes to get...

  • Wawa and Costco Are Consumers’ Favorite Places to Fuel Up

    21 July 2015

    Wawa and Costco are consumers’ favorite places to fill up their gas tanks, according to a study by Market Force Information. Nearly 7,000 consumers were polled for the study, which was designed to uncover where consumers prefer to fuel up and why they prefer one chain to another, as well as trends in mobile app usage. The study revealed that, while the majority of motorists still fuel up at traditional gas stations and convenience stores, grocers and wholesale clubs...

  • Trader Joe’s is Consumers’ Favorite Grocery Store for Third Straight Year

    13 May 2015

    Trader Joe’s continues to build a loyal following with its diverse grocery selection and exceptionally friendly service. A study of more than 7,200 consumers by Market Force Information, a worldwide leader in customer intelligence solutions, found that Trader Joe’s is America’s favorite grocery retailer for the third year in a row. Publix ranked a close second and ALDI was third.

  • Study Reveals America’s Favorite Home Improvement and Home Furnishings Stores

    23 April 2015

    A new nationwide study by Market Force Information, a worldwide leader in customer intelligence solutions, reveals that Ace Hardware is America’s favorite home improvement store and Costco is the favorite for home furnishings.

  • Study Reveals America’s Favorite Quick-Service Restaurants

    4 March 2015

    A new nationwide study by Market Force Information, reveals consumers’ favorite quick-service restaurant (QSR) chains in four popular food categories: pizza, Mexican fare, chicken and sandwiches. Papa Murphy’s topped the pizza category for the second consecutive year, Chipotle and Qdoba tied in the Mexican category, Chick-fil-A led for chicken and Jason’s Deli ranked first for sandwiches.

  • Nordstrom is Consumers’ Favorite Fashion Retailer

    28 January 2015

    Findings from a national consumer study by Market Force Information, a worldwide leader in customer intelligence solutions, revealed that Nordstrom is consumers’ favorite fashion retailer for the third consecutive year, followed by Kohl’s, T.J. Maxx, Macy’s and Dillard’s. The study also revealed that Foot Locker is consumers’ favorite shoe retailer, followed by Skechers, Nike, DSW and Famous Footwear.

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