Market Force press releases

Press Releases

Traditional Retail Banks Still Highly Popular with Consumers, According to Market Force Study

Tue 25 November 2014
Findings from a national retail banking study by Market Force Information suggest that online banking is unlikely to displace traditional retail banking anytime soon. The study found that most Americans still regularly visit their primary banks to interact with tellers and advisors, and also frequently contact their banks’ call centers. It also revealed that Chase and U.S. Bank are consumers’ favorite national banks, and that PayPal is currently the most popular digital wallet provider.

QuikTrip, Wawa Are Consumers’ Favorite Convenience Stores, Market Force Study Finds

Tue 16 September 2014

QuikTrip is North America’s favorite convenience store chain, according to a study by Market Force. More than 5,000 consumers were polled for the study, designed to uncover which convenience stores consumers prefer and why. 

Cheesecake Factory is Consumers’ Favorite Casual-Dining Restaurant, Market Force Study Finds

Mon 11 August 2014

Cheesecake Factory is North America’s favorite casual-dining chain, according to a study by Market Force Information. More than 6,100 consumers were polled for the study, which ranks the top restaurant chains in five categories: general menu, breakfast, steak, Italian and seafood. Cheesecake Factory ranked No. 1 in the general menu category, receiving high marks for quality of food, healthiness of food and atmosphere.

Consumers’ Favorite Gas Stations Are Grocery Stores and Wholesale Clubs, Market Force Study Finds

Thu 26 June 2014
Consumers prefer to fill up their gas tanks at grocery stores and wholesale clubs rather than at traditional gas stations, according to a study by Market Force Information. Find out which are consumers' favorites.

Private Label Groceries Growing in Popularity, According to Market Force Study

Thu 12 June 2014

More shoppers are purchasing private label (store brand) products this year compared to last year, according to a recent study of more than 6,200 consumers by Market Force Information. The study revealed that 98% of shoppers purchase private label food or cleaning products at least some of the time, on the rise from 96% in 2013.

Trader Joe’s is Consumers’ Favorite Grocery Store for Second Year, According to Market Force Study

Wed 28 May 2014
A Market Force study of more than 6,200 consumers found that Trader Joe’s is North America’s favorite grocery retailer based on satisfaction. Publix and ALDI were ranked second and third. All three were lauded for their courteous and fast service, as well as the quality of their private-label brands.

Market Force Study Reveals America’s Favorite Quick-Service Restaurants

Wed 30 April 2014

A new nationwide study by Market Force revealed consumers’ favorite quick-service restaurant (QSR) chains, based on satisfaction. More than 6,100 consumers were polled for the study. Top-ranking QSRs included Papa Murphy’s for pizza, Qdoba for Mexican food, Firehouse Subs for sandwiches and Raising Cane’s for chicken.

Market Force Expands Customer Intelligence Analysis Offerings with Launch of Success Playbook

Mon 7 April 2014
Market Force launches an analytics and technology suite designed to help multi-location businesses improve their business. The Success Playbook identifies the factors that have the biggest lift to company satisfaction and sales, details specific performance gaps by location, and provides explicit planning tools to help regional and local managers close those gaps, one store at a time.

Market Force Unveils Social Media Monitoring and Analytics Tool

Mon 10 February 2014

Market Force Information is helping retailers, restaurants and other multi-location businesses provide greater customer service through a new solution for social media monitoring, analytics and management. Released today, SocialForceSM enables businesses to monitor consumer online chat about their brand and competition, and take action to improve their performance and provide a differentiated customer experience.

Market Force Launches Global KnowledgeForce Customer Intelligence Platform

Tue 28 January 2014
The cloud-based platform empowers consumer-facing businesses (retailers, grocers, restaurant chains, gas stations, etc.) to quickly get a view of how each of their stores is operating. The platform integrates various streams of customer service measurement data and metrics, such as customer satisfaction surveys, mystery shopping audits, social media sentiments and call center reports, as well as financial metrics and third-party data.

Market Force Study Finds Nordstrom is Once Again Consumers’ Favorite Fashion Retailer

Tue 10 December 2013
Nordstrom is North America’s overall favorite fashion retailer for the second consecutive time, according to a new study of more than 6,800 consumers conducted by Market Force Information (Market Force). Kohl’s is the most visited for casual clothing, business attire and children’s clothing, while Dick’s Sporting Goods won out for sports apparel and DSW for footwear.

Market Force Study Reveals 2013 Holiday Spending Plans

Wed 27 November 2013

Retailers' cash registers may not be ringing as loudly as they would like during the 2013 holiday season. According to a holiday spending study of more than 4,300 consumers conducted by Market Force Information, most are planning to spend the same or less than they did in 2012. According to the study, toys and games may see biggest boost.

Market Force Study Finds Marriott is Consumers’ Favorite Hotel Chain

Wed 30 October 2013
Marriott is North America’s favorite hotel chain, according to a new hospitality study conducted by Market Force Information, a worldwide leader in customer intelligence solutions. The study of 8,887 consumers ranked Hilton second and Holiday Inn Express third. All three brands received high marks in operational attributes such as service, cleanliness, room quality and amenities.

Market Force Study Shows USAA Auto Insurance Ranks No. 1 in Customer Satisfaction

Mon 30 September 2013
USAA’s auto insurance customers are the most satisfied in North America, according to a new study of more than 20,000 consumers conducted by Market Force Information.  Amica, Erie Insurance Group, The Hartford, State Farm and AAA all scored high marks as well.

The Market Force study was designed to uncover which auto insurance providers consumers turn to for their coverage needs, as well as how those providers are delivering on factors that drive retention and satisfaction, and spur recommendations to friends and family.

Market Force Study Finds Publix Pharmacy Ranks No. 1 in Consumer Satisfaction

Wed 18 September 2013

Publix Pharmacy is North America’s favorite based on customer satisfaction, according to a new study of 3,600 consumers conducted by Market Force Information. Target was a close second and Kroger ranked third. Market Force’s study was designed to uncover which pharmacies consumers prefer for their health and wellness needs, as well as why they favor one pharmacy to another.

96% of Consumers Buy Private Label Groceries, According to Market Force Study

Tue 13 August 2013
Nearly all consumers buy private label products when grocery shopping, according to a new study of 6,600 consumers conducted by Market Force. Of the categories studied, dairy products were the most frequently purchased private label groceries, while snacks ranked second, and cereal and cleaning supplies tied for third.

Trader Joe’s is Consumers’ Favorite Grocery Chain, According to Market Force Study

Wed 24 July 2013
Trader Joe’s is North America’s favorite grocery store based on customer satisfaction, according to a new study of 6,600 consumers conducted by Market Force Information. Publix Super Markets and Whole Foods Market rounded out the top three.

Market Force Study Shows Costco is Most Popular Gas Station for Second Consecutive Year

Wed 19 June 2013

Costco is where North America prefers to fill their gas tanks, according to a new study by Market Force Information. Wholesale clubs once again beat out traditional gas stations in popularity, with Sam’s Club coming in second behind Costco among the more than 7,600 study participants. QuikTrip, Wawa and RaceTrac also had strong showings in third, fourth and fifth place, respectively. Costco also ranked No. 1 in Market Force’s 2012 gas station study.

zpizza Has New Zest With Market Force Customer Intelligence Platform

Wed 12 June 2013

zpizza has rolled out a new customer intelligence platform called KnowledgeForce from Market Force Information®. The new platform is enabling its restaurants to quickly get a view of how their stores are operating by integrating customer satisfaction surveys, mystery shopping audits, Yelp commentary and related analytics.  

QuikTrip Most Popular Convenience Store, According to Market Force Study

Wed 5 June 2013

QuikTrip is where consumers prefer to stop for gas, food and other conveniences, according to a new study by Market Force Information. QuikTrip was voted the most popular convenience store chain among the more than 7,600 study participants, followed by Wawa, RaceTrac, Speedway and Arco/ampm.


Phillips 66 Delivers Exemplary Service with Market Force Customer Intelligence Platform

Tue 21 May 2013

Phillips 66, a downstream energy company that provides gasoline products to more than 7,000 independent locations across the country, is rolling out a new customer intelligence platform called KnowledgeForce from Market Force Information®. The new customer intelligence platform is enabling its stores to quickly integrate and view customer service measurement data such as customer satisfaction scores, mystery shopping audits and related analytics. With this holistic knowledge, they are able to get closer to their customers and make marked service improvements.

Maggiano’s Named America’s Favorite Casual-Dining Restaurant

Wed 8 May 2013
Maggiano’s is the nation’s favorite casual-dining restaurant chain, according to a recent study by Market Force Information. Specializing in family-style Italian cuisine, the restaurant chain just edged out Pappadeaux, which ranked second, followed by Cheesecake Factory, Bonefish Grill and P.F. Chang’s.

Fewer Consumers Trying New Casual-Dining Restaurants, According to Market Force Study

Wed 24 April 2013

With the economy rebounding, are restaurants driving more new foot traffic and acquiring new customers? According to a new study of 7,000 consumers by Market Force Information, despite the recovery, fewer consumers are trying out casual-dining restaurants compared to two years ago.

DSW is America’s Favorite Shoe Retailer, Market Force Study

Wed 3 April 2013

DSW is America’s Favorite Shoe Retailer, According to Market Force Study. Nordstrom a close No. 2 and excels in nearly all service attributes, making it the retailer that consumers are most likely to recommend

Market Force Study Shows Uptick in Consumers Trying New Retailers

Wed 20 March 2013
Retailers may have good reason to be optimistic in 2013 – consumers are trying more fashion retailers for the first time, and most are making purchases during those visits. According to a study by Market Force Information, 39% of consumers surveyed reported trying a new fashion retailer over the past 90 days – a 22% gain from 2011, and a 179% increase from 2010. H&M is the retailer that consumers reported visiting for the first time most often, followed by Kohl’s, Macy’s, Abercrombie & Fitch and Forever 21.

Nordstrom is America’s Favorite Fashion Retailer, According to Market Force Study

Wed 6 March 2013

Nordstrom is the nation’s favorite fashion retail chain, according to an annual consumer study conducted by Market Force Information. The upscale department store edged out Kohl’s, which had ranked first in the three previous studies. This year, Kohl’s moved to the No. 2 spot overall, followed by Macy’s, Dillard’s and JCPenney.

Market Force Study: Consumers Revving Up to Spend in 2013

Tue 15 January 2013

Consumers are planning to spend as much or more in 2013 than last year across retail industries.  The study also revealed that consumers expected to spend more in major retail chains than in local stores.The study uncovers what consumers expect their spending habits to be in 2013 in industries such as restaurant, consumer electronics, toys & games, fashion retail and sporting goods.

Market Force Recognized for Technology and Growth Achievements

Mon 17 December 2012
Market Force continues to experience growth and gain industry momentum for its success establishing and leading the customer intelligence market. For these achievements, Market Force was recognized as a finalist for the 2012 Red Herring 100 Global Award and earned a spot on this year’s Lead411 Technology 200 list.

Market Force Study: 7 of 10 Consumers Expect to Spend the Same or More this Holiday Season

Wed 12 December 2012
Ninety-four percent of consumers plan on doing holiday shopping this year, according to a new study by Market Force Information. Of those who are, 72% said they expect to spend at least as much as they did last year.  The study also revealed that two out of three consumers were aware of the pending fiscal cliff—the economic effect of a number of expected tax increases—yet most plan to make only modest adjustments to their spending, as a result.

Chick-fil-A is America’s Favorite Chicken Chain, According to Market Force Study

Wed 14 November 2012

Chick-fil-A tops of the list of favorite chicken chains, according to a national study from Market Force, a worldwide leader in customer intelligence solutions. Chick-fil-A was voted America’s No. 1 chicken chain in a restaurant industry survey of more than 7,600 consumers. Raising Cane’s and Boston Market were ranked second and third, followed by El Pollo Loco, Zaxby’s, Popeyes, KFC, Wingstop and Church’s Chicken.

Market Force Study Reveals Panera is America’s Favorite Sandwich Chain

Wed 24 October 2012
Panera Bread was voted America’s No. 1 sandwich chain in a restaurant industry survey of more than 7,600 consumers. Jason’s Deli and McAlister’s Deli were ranked second and third, followed by Firehouse Subs, Quiznos, Jimmy John’s and Subway.

Market Force Study Finds CiCi’s Pizza, Papa John’s and Papa Murphy’s are America’s Favorite Pizza Chains

Wed 17 October 2012
CiCi’s Pizza is America’s favorite pizza chain, according to a national study of more than 7,600 consumers conducted by Market Force, a worldwide leader in customer intelligence solutions. Papa John’s and Papa Murphy’s ranked No. 2 and No. 3, respectively. Sbarro, Pizza Hut, Godfather’s, Domino’s and Little Caesars also made it onto the list of favorites.

Market Force Study Finds Chipotle is America’s Favorite Mexican Food Chain

Tue 9 October 2012
In the battle of the burritos, Chipotle takes the prize, according to a national study from Market Force, a worldwide leader in customer intelligence solutions. Chipotle was voted America’s favorite fast-casual Mexican chain in a restaurant industry survey of more than 7,600 consumers. Baja Fresh and Moe’s Southwest Grill were ranked No. 2 and No. 3. Taco Cabana, Qdoba, El Pollo Loco, Taco John’s and Taco Bell also made it onto the list of favorites.

Market Force Study Finds Ben & Jerry’s is America’s Favorite Ice Cream Chain

Wed 26 September 2012

Ben & Jerry’s is America’s favorite ice cream chain, according to a national study from Market Force Information, a worldwide leader in customer intelligence solutions. In a quick-service restaurant (QSR) industry survey of more than 7,600 U.S. consumers, Ben & Jerry’s was voted the No. 1 ice cream chain.

Market Force Study Finds Five Guys is America’s Favorite Burger Chain

Wed 19 September 2012
Five Guys Burgers and Fries is continuing to gain ground and fans across the country, according to a new survey from Market Force Information, a worldwide leader in customer intelligence solutions. In a quick-service restaurant (QSR) industry survey of more than 7,600 U.S. consumers, Market Force found that Five Guys is their favorite burger chain.

Market Force Information Named to the Inc. 500|5000 List of Fastest-Growing Companies

Mon 20 August 2012
Market Force Information, the world’s leading customer intelligence solutions company, has earned a spot on the prominent Inc. 500|5000 list, which recognizes America’s fastest-growing private companies. A market leader, Market Force has experienced tremendous growth over the past three years, acquiring two international companies, widening its client base and developing new services and technologies.

Market Force Study: CARQUEST Ranks Highest for Customer Satisfaction Among Auto Parts Retailers

Tue 24 July 2012
Consumers are more satisfied with their experiences shopping at CARQUEST than at any other auto parts store, according to a new study by Market Force Information. The survey of 4,460 consumers also showed that they are more likely to recommend CARQUEST to others, pointing to a high degree of loyalty for the North Carolina-based brand.

Marcus Daley Joins Market Force as CTO

Wed 11 July 2012

Market Force Information is expanding its executive with the addition of Marcus Daley as Chief Technology Officer (CTO). In this role, Daley will be responsible for leading the development efforts of the company.

Market Force Information Ranked Second Fastest-Growing Marketing Research Firm

Mon 9 July 2012
Market Force has grown by 281%, earning it the No. 2 spot on INSIDE RESEARCH’s list of fastest growing marketing research companies, and ranking it the 23rd largest marketing research firm on the annual Honomichl Top 50 Report.

Market Force Study Finds Grocery and Wholesale Retailers are America’s Favorite Gas Stations; Costco Ranks No. 1

Tue 12 June 2012

While traditional petro-convenience brands still sell the most gasoline, consumers are increasingly opting to fuel-up at their favorite grocer or warehouse retailer. Costco and Kroger are consumers’ favorite places to fill their gas tanks, according to a new consumer study by Market Force Information, the world’s leading customer intelligence solutions company. The panel research study was conducted in April with more than 4,500 participants across North America.

Market Force Information Receives the Red Herring Top 100 Americas Award

Fri 25 May 2012
Market Force was named a Red Herring Top 100 North America award winner. The award recognizes the leading private companies from the Americas, celebrating their industry innovations and technologies.

Market Force Study Finds Giant Food and ShopRite Are Consumers’ Favorite Grocers

Tue 22 May 2012

Giant Food is consumers’ favorite grocer, followed closely by ShopRite and then Walmart, according to a new consumer study by Market Force. The panel research study, conducted in March with more than 6,400 participants, also uncovered why consumers prefer one grocer to another, among other insights.

Market Force Information is a Finalist for the 2012 Red Herring Top 100 Americas Award

Mon 14 May 2012

Market Force is selected as a finalist for Red Herring's Top 100 Americas award, a prestigious list honoring the year’s most promising private technology ventures from the North American business region.

Market Force Study Shows Companies Wield Comparable Social Media Influence to Friends

Tue 1 May 2012
Social media posts by businesses influence consumers’ buying decisions as much as their friends’ posts do, according to a new study from Market Force. The international study surveyed 12,000 consumers.

Market Force Debuts New Theatre-Monitoring Tools for Movie Studios

Wed 7 March 2012
Syndicated Trailer Reports and Customer Intelligence Platform for Theatre gives studios competitive edge

100 Percent of Surveyed Consumers Bought an Electronic Device over the Holidays

Wed 25 January 2012

Market Force study reveals retail sales associates heavily influence consumer electronics purchases

Market Force and ConocoPhillips Receive Ventana Research Leadership Awards

Thu 22 December 2011

Ventana Research Leadership Award comes on the heels of Forbes’ America’s Most Promising Companies recognition

Market Force Survey Reveals Consumers Trying More Retailers in 2011

Mon 14 November 2011
Study Sheds Light on Factors Driving New Trials, Fashion Spending Trends

Market Force Survey Reveals Kohl’s Is America’s Favorite Fashion Retailer

Mon 7 November 2011

Nordstrom ranked second and Macy’s ranked third in national consumer survey

Baja Fresh Taps Market Force Information for Customer Intelligence Program

Tue 11 October 2011
Mystery shopping and analytics ensures Baja Fresh meets guests’ expectations every time

Market Force Study Reveals Cheesecake Factory is Favorite Casual-Dining Restaurant for Second Year in a Row

Mon 3 October 2011
Texas Roadhouse is No. 2 and Olive Garden is No. 3 in national consumer survey

Market Force Raises $15M in Funding to Fuel Growth

Mon 26 September 2011
New capital raised from company’s existing investors and lenders will fund Customer Intelligence innovation and international expansion

Market Force Acquires Europe’s Leading Customer Intelligence Company Retail Eyes

Mon 19 September 2011
UK-based company provides strong basis for European expansion with more than 100 of Europe’s leading brands as clients

Wingstop Differentiates Through Guest Service with Market Force’s Customer Intelligence Solutions

Thu 8 September 2011
Nationwide mystery shopping program helps Wingstop ensure every location delivers on its brand promise

Market Force Survey Reveals Five Guys is Favorite Quick-Service Restaurant for Second Straight Year

Wed 31 August 2011
In-N-Out Burger and Chick-fil-A round out the top three in national consumer survey

Market Force Sees Rising Demand for Integrated Social Media and Call Center Services

Wed 27 July 2011
Customer Intelligence solutions provide an efficient platform to monitor, respond and track customer concerns

Market Force to Provide Customer Intelligence Solutions for Bowling Proprietors Association of America

Wed 20 July 2011
Association lines up Market Force for nationwide mystery shopping program

Market Force Debuts AnswerForce Panel Research Service

Wed 11 May 2011
Customer Intelligence provider’s new consumer research service delivers rapid insights on consumer attitudes and behaviors

Market Force Information Named “Cool Vendor” by Leading Analyst Firm

Mon 2 May 2011
Vendors selected for the “Cool Vendor” report are innovative, impactful and intriguing

Market Force Study Finds Consumers Perceive ALDI as Grocery Price Leader

Mon 25 April 2011
Differentiating on price is becoming increasingly difficult for leading grocers

Market Force Acquires Canada’s Customer Satisfaction, Social Media and Call Center Technology Leader

Mon 28 March 2011
Tell Us About Us acquisition bolsters Market Force’s Customer Intelligence solution suite, creates customer feedback “Center of Excellence”

Market Force Survey Reveals Nearly Everyone Owns a Computer, Printer and Digital Camera

Tue 22 March 2011
iPad most sought-after consumer electronics device

Consumers Now More Likely to Buy Androids Than iPhones

Tue 22 February 2011
New Market Force research also shows that more than 80% of consumers already own a smartphone or plan to buy one in the next six months for web browsing, email, and navigation services

Consumers Bullish on Movies in 2011

Tue 25 January 2011
Movie previews and reviews more influential, while influence of TV ads wanes

Consumers Name The Children’s Place and Aeropostale Favorite Kid’s Apparel Retailers

Wed 15 December 2010
Market Force Information study also reveals how consumers rate children’s clothing retailers by characteristic

National Consumer Survey Finds Dick’s Sporting Goods Favorite Athletic Wear Retailer

Wed 8 December 2010
Market Force Information study reveals customer service matters more than price

Market Force Information Study Finds Consumers Bullish on Fashion Spending

Wed 10 November 2010
74% plan to shop on Black Friday, 61% will shop online on Cyber Monday

Consumers Select Nordstrom as Favorite Business-Wear Retailer in 2010 and Kohl’s is Top Pick for Casual Wear

Wed 3 November 2010
Market Force Information study also reveals what consumers like best about retail clothing chains

Market Force kicks-off its Fourth Annual “Shop for the Cure” Campaign in Support of Breast Cancer Awareness

Mon 4 October 2010
Market Force Information, Inc. is pleased to announce its fourth annual “Shop for the Cure”, a successful and growing campaign in support of breast cancer research and awareness.

Allstate, State Farm and Geico Have Best Reputations Among Auto Insurers, According to Market Force Study

Mon 27 September 2010
More than eight in ten consumers said their claim process worked well

Consumers consider JP Morgan Chase, Wells Fargo top Reputation Banks According to Market Force Study

Wed 8 September 2010
USAA Federal Savings Bank scores fourth, with less than 1% of the assets of the largest banks.

The Cheesecake Factory Takes the Cake as Favorite Casual Dining Restaurant, According to Market Force Benchmark Study

Tue 3 August 2010
Survey shows gain in diners’ enthusiasm for dining out in the next three months

Momentum Growing for Market Force’s Customer Intelligence Solutions

Mon 19 July 2010
Market Force sees business expand as restaurants, retailers, CPG and entertainment companies strive to earn consumer loyalty

Krispy Kreme and Peet’s Coffee & Tea Consumer Favorites In Market Force Coffee and Snack Chain Study

Wed 14 July 2010
Study reveals room for more growth in coffee and snack restaurants, with lower usage and new trial rates than other restaurant types

Market Force Restaurant Study Reveals Dramatic Jump in Confidence as Consumers Plan to Dine Out More Often this Summer

Mon 28 June 2010
Customer intelligence firm reports increased consumer enthusiasm for eating out, sharing restaurant feedback via social media

Market Force Survey: Five Guys is Favorite Quick-Service/Fast Casual Restaurant

Wed 23 June 2010
Restaurant study by customer intelligence firm ranks restaurants and reveals market trends

Cover Girl is Favorite Makeup, According to Market Force Consumer Survey

Mon 3 May 2010
Beauty study by customer intelligence company reveals the cosmetic brands consumers prefer most

Aveda is Favorite Hair Salon, According to Market Force Consumer Survey

Tue 27 April 2010
Beauty study by customer intelligence company reveals the salon brands consumers prefer most

Market Force Makes History by Being Newest Corporate Vendor Selected for Award

Mon 12 April 2010
Market Force has been named ‘Operations Vendor of the Year’ by STAPLES Canada, the world’s largest office products company.

Market Force Acquires Ted Costas Group, Expands Theatre Practice

Industry’s dominant film print checking business joins with Market Force’s Certified Reports, Inc. to create Market Force theatre and production services

Movie Consumption is on the Rise According to Market Force Consumer Survey

Tue 16 March 2010
Seven in 10 said they planned to see a movie in the first three months of the year; almost half say they also rent from kiosks; 15 percent download movies from cable

Starbucks, Coke, Kashi, Chex and Lysol among Most Frequently Tried New Products in 2010

Mon 22 February 2010
Consumers report on new products tried in last 30 days and what influenced their purchases

Wegmans is Top Supermarket, Costco is Favorite Mass Grocer – According to Market Force Consumer Survey

Tue 9 February 2010
When number of stores not factored in, Kroger and Walmart come out on top

Market Force’s Contractor Network – The “Force” – Hits Milestone with 10 Millionth Assignment Completed Worldwide

Wed 27 January 2010
Mystery shops, price audit research, theatre checks, and merchandising engagements have been conducted on behalf of most of the world’s largest consumer companies

Chick-fil-A and Five Guys are Top Fast Food Choices Among Consumers in 2010 According to New Market Force Study

Tue 15 December 2009
Chick-fil-A garners highest votes for favorite quick serve restaurant; Five Guys and Chick-fil-A win top honors when indexed for number of restaurants

Consumer Spending Outlook is Brightening according to Market Force Survey

Tue 15 December 2009

Two-thirds of consumers plan on splurging on a purchase in the next three months

Kohl’s and Target Are Top Fashion and Accessory Retailers Among Consumers in 2010 According to New Market Force Study

Tue 15 December 2009
Walmart wins highest votes as favorite retailer for fashion and accessories based on price; Kohl’s and Target win top honors when number of stores are factored in.

Tracking Social Media Conversations Back to the Root Cause

Tue 1 December 2009
Market Force and Sysomos are pleased to announce a breakthrough offering that brings together social media monitoring and customer recovery.

Market Force adds expertise in social media and marketing, naming Janet Eden-Harris as CMO and SVP of Strategy

Thu 12 November 2009
Janet Eden-Harris joins Market Force as chief marketing officer and senior vice president of strategy.

Market Force Information Supports Breast Cancer Awareness through its Third Annual “Shop for the Cure” Campaign

Thu 8 October 2009
Market Force announces its third annual “Shop for the Cure”.

Karl Maier, CEO and Co-founder of Market Force, Named Ernst & Young Entrepreneur Of The Year®

Sat 20 June 2009
Market Force CEO and co-founder Karl Maier selected as Ernst & Young Entrepreneur Of The Year 2008.

Market Force Information and Retail Integrity Merchandising Solutions Form Strategic Alliance

Fri 29 May 2009
Market Force Information and Retail Integrity Merchandising Solutions form a strategic alliance.

Brand-Specific Recommendations Differentiate Different Retailers for Big Screen TV sales

Thu 12 March 2009
Shoppers who visit big box retailers for big screen televisions (sets with screens measuring 40 inches or larger) are more likely to receive recommendations of specific TV brands than are shoppers at mass merchandise stores, according to the J.D. Power and Associates and Market Force Information Television Retailer InsightsSM report.

Market Force Supports Breast Cancer Awareness with Second Annual “Shop for the Cure”

Wed 1 October 2008
Market Force announces its second annual “Shop for the Cure”.

Retail Electronics Salespersons Recommend LCD TVs More than Plasma TVs

Wed 16 July 2008
At a rate of more than 3 to 1, retail electronics salespersons are recommending liquid crystal display (LCD) flat screen TVs instead of sets using plasma technology to shoppers who are seeking to purchase big screen televisions (sets with screens measuring 40 inches or larger), according to the 2008 J.D. Power and Associates and Market Force Information Television Retail Insights ReportSM released today.

Market Force Information “Shops for the Cure” to support Susan G. Komen for the Cure

Sun 21 October 2007
Market Force rolls out Shop for the Cure, a new project in support of breast cancer research and awareness.

Market Force Information Acquires Speedmark

Tue 3 April 2007
Market Force announces the acquisition of a national mystery shopping provider and industry leader in marketing information services.

Market Force Information Receives $32 Million Investment

Tue 6 March 2007
Market Force closes$32 million in Series B equity financing.

Market Force and Telephia Measure Retail Experience at Wireless Retailers

Wed 21 February 2007
Market Force and Telephia launch Retail Insights, a joint syndicated information product for the wireless industry.

Market Force Information Elects Karen Larsen and Frank J. Williams to its Board of Directors

Fri 14 July 2006
Two new members elected to Market Force's board of directors, both as independent directors.

Market Force Information Acquires Shop’n Chek

Tue 28 February 2006
Market Force acquires Shop’n Chek, Inc., a leading mystery shopping provider and recognized industry pioneer.

Market Force Information Secures $19.3 Million in Financing

Tue 28 February 2006
Market Force closes $19.3 million in financing.