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Mystery shopping solved

A mystery shopping assignment involves independent contractors posing as “shoppers”. They are paid to visit their local brands as a regular customer would, and report back on various aspects of their experience.

Shop on-the-go

Our mobile app, Eyes:On™, allows Market Force mystery shoppers to complete shops on-the-go. From the convenience of your iPhone, iPad or Android device, you can view a map of available shops near you, schedule a shop, complete the shop, enter your report and even take pictures.

Market Force Chosen by Shoppers for MSPA Award

We're pleased to have been awarded the 2017 Shoppers' Choice awards as voted by North American shoppers, adding to our 2016 award. Thank you shoppers! The award was created by the MSPA in 2016.

Market Force has belonged to the Mystery Shopping Provider’s Association (MSPA) for more than a decade. The MSPA

  1. Establishes professional standards and ethics for the industry
  2. Educates providers, clients and shoppers to improve quality of service
  3. Improves and maintains the image of the industry through public relations and conduct
  4. Promotes members to other industry associations and prospective clients
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