Three brands lead the composite loyalty index, but competition is fierce across the board

In February 2016 we surveyed 10,025 US consumers and asked them about their grocery shopping habits including brand preference, brand engagement, customer experience and social media usage. Download the PDF below and learn some of what we found out. For a deeper dive into the results, including rankings of grocery chains, schedule a briefing below.

Schedule a Briefing

To discuss your needs for improving performance for your multi-location brand, give us a call. We’d be happy to discuss best practices for measuring the customer experience and compliance to brand standards, using analytics to understand what matters most and the ROI for change, and technology solutions that integrate large quantities of data on one single platform. We look forward to a great discussion!

Schedule a Briefing
We've noticed you might not be visiting the appropriate version of our site. Would you like to: