2015 Automotive Services Research

In August 2015 we surveyed 8,703 US consumers and asked them about their automotive repair, tire, and parts purchasing habits including brand preference, brand engagement, and customer experience. Download the pdf below to learn some of the results, and contact us for a deeper dive, including rankings.

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To discuss your needs for improving performance for your multi-location brand, give us a call. We’d be happy to discuss best practices for measuring the customer experience and compliance to brand standards, using analytics to understand what matters most and the ROI for change, and technology solutions that integrate large quantities of data on one single platform. We look forward to a great discussion!

Schedule a Briefing
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