Customer Intelligence Platform Customer information is exploding. Customer satisfaction. Mystery shopping. 1-800 call center data. Audits. And every department has its own version of the truth. Imagine a platform that could host all your customer-related data with dashboards for each key department and franchise. Imagine the Customer Intelligence Platform.

Gleanster Case Study – Five Guys Customer Intelligence As opposed to using traditional advertising, Five Guys relies on its customers for referral growth—creating a premium on outstanding service. Their rapid growth requires flawless execution of their brand promise at each franchisee: Truly great burgers and outstanding operational execution. Five Guys deployed a leading customer intelligence platform to measure operational performance and guest satisfaction.

An Industry-Changing Product!

Market Force’s Customer Intelligence Platform™ is a decision support system that provides multiple views of customer attitudes, behaviors, and market conditions to enable effective decision making. We are currently in development with this solution. If you would like an early demonstration of the product, please contact us.