Frankie & Benny's: Market Force Delivers ‘5 Star Service’ For Frankie & Benny’s

Market Force Information® had been running a combined program for The Restaurant Group (Owners of Frankie & Benny’s, Chiquito and Garfunkels) since 2008 using monthly customer experience visits utilizing Market Force’s database of over 400,000 genuine consumers and an on-going customer satisfaction survey.

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To discuss your needs for improving performance for your multi-location brand, give us a call. We’d be happy to discuss best practices for measuring the customer experience and compliance to brand standards, using analytics to understand what matters most and the ROI for change, and technology solutions that integrate large quantities of data on one single platform. We look forward to a great discussion!

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