Drowning in data, lacking in insights

A major hotel chain had done a great job of collecting customer satisfaction surveys, internal audit data, loyalty information and contact center input, as well as data about each property’s unique characteristics, financial data, industry benchmark data.

The problem? All that data wasn’t helping the hotel chain drive up their revenue per available room. The chain turned to Market Force for help.

Get the case study:

Schedule a Briefing

To discuss your needs for improving performance for your multi-location brand, give us a call. We’d be happy to discuss best practices for measuring the customer experience and compliance to brand standards, using analytics to understand what matters most and the ROI for change, and technology solutions that integrate large quantities of data on one single platform. We look forward to a great discussion!

Schedule a Briefing
We've noticed you might not be visiting the appropriate version of our site. Would you like to: